About the Role

We are a growing staffing firm seeking an experienced Account Manager to own and grow our largest enterprise client relationship. You will be the primary point of contact for a workforce of 110+ contract employees — scaling to 200+ by year-end — and will be responsible for the full lifecycle of account operations, client satisfaction, and headcount growth.

What You'll Do

• Serve as the dedicated account manager for a major enterprise client, overseeing a large contract workforce of 110+ employees with a clear growth trajectory to 200+ by year-end
• Build and maintain a strong, consultative relationship with client stakeholders at multiple levels — from hiring managers to senior leadership
• Manage day-to-day account operations including onboarding, placements, performance issues, contract compliance, and offboarding
• Partner with internal recruiting teams to ensure timely fulfillment of open requisitions and anticipate future hiring needs
• Track headcount metrics, requisition pipelines, and client KPIs — providing regular reporting and business reviews
• Proactively identify and resolve issues before they escalate, acting as the client's internal advocate
• Negotiate extensions, conversions, and contract terms in coordination with leadership
• Identify and pursue organic account growth opportunities
• Ensure full compliance with client MSA/VMS requirements, SLAs, and staffing regulations

What You Bring

• 3–6+ years of account management experience in the staffing, workforce solutions, or professional services industry
• Proven track record managing large enterprise accounts — experience with companies such as Wipro, Adecco, Manpower, Randstad, TEKsystems, or similar global organizations strongly preferred
• Demonstrated ability to oversee and coordinate large contingent workforces (100+ headcount)
• Strong client relationship skills with a consultative, solutions-oriented approach
• Exceptional organizational skills — able to juggle multiple priorities and complex headcount pipelines
• Excellent written and verbal communication skills; comfortable presenting to client stakeholders
• Proficiency with ATS platforms, VMS systems (Fieldglass, Beeline, or similar), and MS Office / Google Workspace
• Must be able to work fully on-site in Londonderry, NH — this is not a remote role
• A strong sense of ownership: you take accountability for your accounts and your clients' success

Nice to Have

• Experience in Aerospace (UAS/ UAV), Industrial, IT staffing or technical workforce solutions
• Familiarity with SOW and managed services programs
• Background in high-growth staffing environments where account size doubled during tenure

Why Join Us

• High-impact role with immediate ownership of a significant, high-visibility account
• Clear path for career growth as the account and team scale rapidly
• Collaborative, entrepreneurial team environment
• Competitive base salary + performance-based incentives
• Health, dental, and vision benefits
• Paid time off and company holidays