We have an exciting opportunity for an experienced and strategic commercial leader to join our NPSD (Network Passenger Sales Development) team as Vice President Leisure & Commercial Segments
The Vice President Leisure and Commercial Segments Define, develop and execute the global strategy for Emirates Leisure and Commercial Segments travel. Maximise market share and revenue optimisation, working with Online Travel Agencies (OTAs) and key sectors. Drive growth to ensure competitive positioning, enhanced customer experiences and optimised revenue.
In this role, you will:
- Formulate and execute Emirates global strategy for leisure and commercial segments, identifying global trends, influences, and strategic global partners to secure Emirates position as part of their ecosystems.
- Implement strategy to enhance the customer experience in key industries across various sectors: e.g. Marine, Cruise industries, maximising revenue, Emirates competitive position and customer loyalty.
- Lead the creation of the Leisure Travel Centre of Excellence, to further guide and support local operations and teams to help secure business, create local clients portfolios and achieve healthy segments KPIs.
- Drive revenue generating initiatives, refine existing product offerings and explore new business opportunities through effective partnerships with travel agencies, online travel platforms, and key global online travel agencies (OTA)s.
- Identify and implement global best practices across the leisure and commercial segments, to position Emirates as the industry forefront and to consistently deliver exceptional travel experiences.