Description
About the role
As a Barista, you will be responsible to prepare hot and cold beverages in an applied art or design. You will be a craftsperson who makes a high quality or distinctive product with precision, usually by hand or using traditional operative equipment.
Key accountabilities include:
- Greet all customers in a swift, friendly, personalized manner and develop a rapport with customers by learning their names, favorite drinks and food items; and by anticipating their needs.
- Prepare and serve drinks as per the recipes in order to deliver highest standard as per the brand specifications.
- Engage with the customers and share knowledge about the
- Answer customer questions regarding coffee/tea/beverage blends, preparation, and product freshness.
- Receive, post orders on POS and process customer payment in cash or credit card, accurately counts and provides change to customers as required.
- Constantly develop new drinks as per menu development considering latest spanet trends.
- Follow food safety standard checklist by filling correct information to ensure process and procedure are followed.
- Ensure product expiration are monitored on a daily basis, in order to prevent food safety deviation.
- Ensure bar and work area is always arranged, clean and hygienic. Clean and sanitize work areas, utensils and equipment to support a smooth operation.
- Place store orders as per par stock or depending on the business demands for a smooth operation.
- Handle and report all customer complaints to manager on duty in order to respond immediately to the guest.
- Receive and stock supplies or retail products by following First in First Out to ensure all product rotate properly.
- Promote up selling at all levels and by personal efforts through guests contacts.
- Liaise with staff and Manager with regard to out of stock items during service.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning of the resources.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Qualifications
About you
The successful candidate will have the following qualifications and skills:
- High school qualification
- Minimum 2-3 years in a similar barista role, preferably in a luxury brand or 5-star hotel or similar
- Strong command of English language
- Tea connoisseur with knowledge of loose tea leaf
- Coffee art, design, portfolio required
- Ability to create well balanced drinks to suit the latest spanet trends
- Arabic language skills are considered to be an advantage
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.