Description
About the role
The F&B Team Member Support the Management team in efficiently operating the restaurant by maintaining exceptional service standards, increasing sales, and exceeding guest expectations.
Greet customers in a warm and friendly manner by remaining attentive throughout their visit, and providing them with a prompt and efficient service.
Follow the sequence of service of the outlet to adhere to the required service standards in order to maintain consistency in the food & beverage quality.
Maintain high level of cleanliness in the outlet by following daily and weekly schedule to make sure FSSC requirements are met at all times.
Ensure that all mandatory trainings are attended to enhance knowledge and improve service standards.
Answer to guest queries quickly and knowledgeably by having a full and comprehensive knowledge of the restaurant menu and allergens, wine list and any special promotions to display the highest level of professionalism to the guest and promote the restaurant’s image.
Take food and beverage orders in a professional manner by taking every opportunity that arise to maximize sales in a discreet manner.
Organize and carry out all mise-en-place duties prior to and after service by adhering to the required standards to make sure the presentation is aligned with the restaurant’s brand and vision and productivity is maximized.
Report all the complaint and/or problem immediately and discreetly to the Supervisor/Restaurant Manager to ensure appropriate actions are taken and maintain guests satisfaction at all times.
Be a team player by supporting and treating other employee with respect and courtesy to promote positive workplace and team work.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Qualifications
About you
The successful candidate will have the following:
Basic Literacy and Numeracy skills
English communication skills with Entry level roles
No prior job-related work experience
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.