Position TitleOfficer, Quality Control
Reports ToSenior Manager, Cargo Terminal Operations
Role PurposeTo perform QC inspection to ensure all cargo handling shipments (Import/ Export/Special Cargo & Transhipment/ Documentation) are handled in accordance with company standard operating manual/procedures, CAAM and other regulatory bodies.
Key Accountability- To plan and conduct routine QC/inspection function (by using checklist) at terminal operations KLIA (Export, Import, Special Handling, Ramp and CPO) to ensure the compliance on SOP
- Report on any non-compliance and take picture/compile records as evidence.
- To prepare inspection report and present the findings in daily operations meeting.
- Follow up the status of all corrective action/preventive action and provide status update to management.
- Conduct prompt investigation on the cargo discrepancies (damage/contour) as requested (by viewing CCTV)
- To do random sampling Random sampling dimension check for export and transit (for MH AWB)
- To enforce the full compliance to quality, safety, security, 5S housekeeping at all times (as per IMS procedure)
- To conduct manpower attendance verification (staff/vendor)
- To check closely the special cargo handling (DG compliance/EHU/AVI/cold room condition/temperature monitoring) and report any non-compliance.
- To conduct random check to verify the form/record using at operations unit.
- To conduct the warehouse inventory, check on daily basis and take immediate recovery action if shipment remain un-booked or unattended.
- Maintains proper filing system for all non-compliance and cargo damage reports.
Qualifications - Sijil Pelajaran Malaysia - SPM
- Minimum 03 years’ experience
Skill & Knowledge- Cargo Handling/warehouse operations/audit
Personality Traits
- Knowledge in microsoft office tools (word/excel/power point)
- Ability to write report and good communication skills
- Knowledge in cargo handling process
- Pleasant with good interpersonal.
